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Lumi · Your AI Concierge

Meet Lumi. Your AI Concierge, Working 24/7.

An intelligent assistant that knows your business, engages your customers, captures opportunities, and helps you understand what your customers want.

7-day free trial • Credit card required • Already have an account? Sign in

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Lumi, your AI Concierge

What Lumi does

Everything a great concierge does — on every visit.

Lumi represents your business to every visitor and reports back on what they wanted.

An AI Concierge trained on your business

Teach Lumi from your website, documents and your own words. Nothing reaches customers until you approve it.

Conversations that engage customers

Lumi greets visitors, answers questions by text or voice, in their language, at any hour.

Leads and appointment requests

When a visitor is ready, Lumi collects their details and meeting request, so every opportunity reaches you.

Customer Intelligence and insights

See what customers ask, where they came from and what they want — and ask Lumi about your business in plain language.

How it works

From sign-up to live in one sitting.

No developers required. You stay in control of everything Lumi says.

  1. Step 1

    Create your account

    Sign up with email or Google, choose a plan and add a card — nothing is charged during your 7-day trial.

  2. Step 2

    Set up your workspace

    Your business gets its own private workspace and team.

  3. Step 3

    Add your website

    Register the site or storefront where Lumi will appear.

  4. Step 4

    Train Lumi

    Import your website, add answers, and approve what Lumi may say.

  5. Step 5

    Preview Lumi

    Try the conversation yourself before customers ever see it.

  6. Step 6

    Install

    Paste one line of code. Lumi only works on the websites you register.

Customer Intelligence

Ask your business anything.

Every conversation becomes insight. Ask Lumi by voice or text and get answers drawn from your own records — with links to the evidence.

  • What were customers asking about this week?
  • How many leads did Lumi capture?
  • Who asked for an appointment?
  • Which pages bring the most interest?

Works where you sell

Any website today. Commerce platforms next.

Lumi installs on any website with one line of code. Native commerce integrations add product and cart awareness.

Any website

Available now
  • One-line install
  • Floating or embedded assistant
  • Locked to the domains you register

SHOPLINE

Coming soon

Our first native commerce integration is in development. SHOPLINE merchants will be able to connect their store during setup. Until then, Lumi can be installed on any SHOPLINE storefront like any other website.

Put Lumi to work today.

7-day free trial • Credit card required. Create your workspace, train Lumi on your business and preview it before you go live.